Fixing a frozen screen


If you ever encounter a frozen screen where nothing responds please do the following:

  1. Please not if you can, what caused this to happen. Frozen screens are pretty rare but when they occur we would like to know. 
  2. Wait about 2 min to see if the frame will unfreeze itself.
  3. If the frame doesn't fix itself then perform a hard boot:
    1. Press power for 20-25 seconds 
    2. If the frame doesn't restart on its own - press power for 8 seconds
    3. Frame should boot up and function normally.




Froze frame, frozen screen


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