The following procedure will fix issues:
- Photos are shaking during the transition from one photo to another then your frame requires a hard reboot to clear some memory registers.
- Screen is not responding or locked up
Perform a hard reboot to fix these issues:
- Press power for 30 seconds.
- If you get a battery symbol appear stop pressing power and wait for the symbol to disappear. Then press power again for 30 seconds
- If the Power off popup appears ignore it and keep pressing power
- The frame should shut down to a black screen.
- Press power again for 10-12 seconds to turn the frame back on
Tags: Shaking, wiggle, shimmy, dance, dancing photos, frozen screen, won't respond, locked up