Frequently Asked Questions
General
- Review PhotoSpring on Amazon
- Please review your experience
- Review PhotoSpring on Amazon
- Please review your experience
- Fixing a frozen screen
- Finding your device model
Setting Up Your Frame
Sending Photos and Videos to the Frame
- How to Display Powerpoint Photos on Your Frame
- How to Find a Frame's Frame Code
- Email Limits for Various Free Email Providers
- Installed Windows but can't open it again
- Issues Sending Photos Using the PhotoSpring App on iPhones with iOS 13
- Photos/Videos Missing Location and Date Taken
Using Your Frame
- Adjusting the Volume
- How to Email Photos from the Frame
- Shuffle/Random Sort is not working
- Turning the Slideshow Off to Display Only One Photo or Video
- How to Reset/Change your password
- Frame Notifications
Connecting with Friends and Family
Setting Up and Managing Accounts
Web and Smartphone Apps
Desktop Applications for Windows and Mac
- Windows error: an instance of this app is already running
- PhotoSpring for Mac Download and Installation Instructions
- Use a "Send To" folder on your computer to send photos to the PhotoSpring Frame
- How to send photos from your Windows desktop to your frame
- How to copy Photos from Mac Photos to Finder
- Automatically send photos from Mac Photos to PhotoSpring