How to Find a Frame's Frame Code

There are many ways to find the frame code for a frame. Choose from the situations below that best fits:

• You do not have the frame with you:

  • If you received an email inviting you to connect to the frame then the frame code will appear within the email as shown by the red circle in the example below: 
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  • Otherwise, ask the person who has possession of the frame for the frame code and include this web page for reference.

• You have the frame with you:

  • You are still setting up the frame: Complete setup. The frame code will appear as part of setup.
  • You have completed setup but there are not photos on the frame: The frame code will appear at the bottom of the screen within six boxes.
  • You have photos on the frame: You have two choices here.
    • Tap the screen to reveal buttons. Tap Menu and find the Frame Code
    • Double Tap the screen with TWO fingers. This will reveal the frame code screen.