How to Find a Frame's Frame Code – PhotoSpring Smart Frame Support

There are many ways to find the frame code for a frame. Choose from the situations below that best fits:

If you have the frame with you:

CASE	RESOLUTION
You have not completed setup of the frame	Complete setup. The frame code will appear as part of setup.
You have completed setup - but there are no photos on the frame	The frame code will appear at the bottom of the screen within six boxes.
You have a slideshow of photos playing on the frame	You have two choices to get the frame code: Tap the screen to reveal buttons. Tap Menu button on the upper right corner and find the Frame Code Double Tap the screen with TWO fingers. This will reveal the frame code screen.

If you do not have the frame with you:

CASE	RESOLUTION
You received an email inviting you to connect to the frame	The frame code is written within the email you received just above the Connect button.
In all other cases	Ask the person who has possession of the frame for the frame code and include this web page for reference.