Since iOS 14 Apple has allowed iPhone users to have greater control over the photos and videos apps have access to. The levels are
- No access to photos
- Access to only selected photos
- Access to All Photos
Most PhotoSpring users will want to give the PhotoSpring app access to ALL PHOTOS.
When the PhotoSpring app for iPhone is first set up, one of the steps it asks is what level of photo access permissions you would like to give the app access to. Sometimes users may inadvertently select the wrong access, and not know how to go back and give the correct permissions. Or in rare cases Apple has a bug - even though full access is asked for, the app doesn't have access to any photos or only a limited set of photos.
In either case you can usually fix this problem by toggling the permissions using the following instructions:
- Open the "Settings" app on your iPhone or iPad.
- Tap the "Privacy" menu item.
- Tap the "Photos" menu item.
- Find "PhotoSpring" in the list of apps and tap it.
- If "All Photos" is not already selected then please select it. If "All Photos" is already selected then select "None". Exit the Settings apps, go back in and then select "All Photos".
Tags: PhotoSpring app, photos missing